Privacy Policy

At Azora Property, we know that buying luxury real estate, relocating your life, and managing your financial portfolio requires a high level of trust. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, interact with our agents, or log into our exclusive Client Portal.

We are committed to safeguarding your privacy in compliance with UAE data protection regulations, including Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data.

1. Information We Collect

To provide our 360-degree real estate and advisory services, we collect several types of information:

• Personal identification information such as name, email address, phone number, and physical address when you submit an inquiry, book a consultation, or register for our Client Portal.
• Financial and investment data such as budget ranges, income details, and bank account information needed for property transactions, mortgage advisory, and ROI planning.
• Legal and relocation documents such as passport copies, Emirates ID, and supporting paperwork for property purchases, DLD registrations, and UAE Golden Visa applications.
• Digital and portal data related to title deeds, rental contracts, maintenance requests, payment schedules, and other files stored within our Document Vault.
• Usage information such as IP address, browser type, viewed properties, and saved searches so we can improve the platform and tailor your experience.

2. How We Use Your Information

We do not collect data just for the sake of it. Your information is used strictly to deliver and improve the services you request:

• To match you with suitable luxury villas, apartments, and commercial spaces.
• To facilitate transactions, mortgage pre-approvals, and bank account setup support.
• To populate your dashboard with ROI tracking, payment schedules, and tenant management details.
• To communicate with you regarding project launches, market updates, and administrative notices.

3. How We Share Your Data

Azora Property does not sell your personal data to third parties. We only share your information with trusted partners when it is strictly necessary to complete the services you requested:

• Property developers such as DAMAC and MIRA Developments to register your interest or process a purchase.
• Financial institutions across our UAE banking network to secure mortgage options and pre-approvals.
• Government authorities including the Dubai Land Department and immigration authorities for registration and Golden Visa processing.
• Trusted legal advisors and IT infrastructure providers operating under confidentiality obligations.

4. Data Security and the Document Vault

We take the security of your portfolio seriously. Our Client Portal uses advanced encryption to protect sensitive files, including title deeds and contracts, housed in our Document Vault. While no digital platform is completely foolproof, we implement rigorous industry-standard cybersecurity measures to prevent unauthorized access, alteration, or disclosure of personal data.

5. Your Rights

Depending on your jurisdiction, you have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request deletion of your data, subject to UAE legal and financial retention requirements.
• Opt out of marketing communications at any time using the unsubscribe link in our emails.

6. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us: